Information Collection, Use, and Sharing
Cream of the West, LLC only collects information that you voluntarily give us via email or other direct contact from you. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. In addition, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We will use the information you provide to us in the following ways:
- To personalize your experience (to give you a better experience on our web site as well as helping us better respond to your individual needs)
- To improve customer service (your information helps us help you)
- To process transactions (see below for information regarding Security and Orders)
- To send periodic emails (in regard to your orders or to promote our products and services)
Opt Out of Contact
You may opt out of any future contacts from us at any time. To do so, please call us at (800) 477-2383 or email firstname.lastname@example.org.
When you submit sensitive information via the website, such as payment information for orders, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. The entire Cream of the West, LLC website (creamofthewest.com) is encrypted with an up-to-date security certificate provided by COMODO RSA Domain Validation Secure Server CA.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing, customer service or order fulfillment) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment.
To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use your information to contact you. No credit card data is stored on-site. If you feel uncomfortable providing this information on our web site, you may order via phone by calling (800) 477-2383.